Shipping policy
Shipping Policy: Beach Baby Co
Last updated: 21 October 2026
1. Where we ship
We ship to addresses within South Africa only.
2. Processing and delivery time
Once your payment is confirmed, we source your item from our supplier. When it arrives, we check it, add our branding, and send it to you by courier. Please allow an estimated 10 to 14 business days from the date of your order to receive it.
Business days are Monday to Friday, excluding public holidays. Delivery times are estimates, not guarantees. Delays can happen because of courier volumes, weather, public holidays, or supplier stock.
3. Shipping fees
- Standard shipping: R70
- Orders of R1,500 or more qualify for free standard shipping
The shipping fee is shown at checkout before you pay.
4. Order tracking
Once your order is dispatched, we’ll email you a tracking number and a link to follow your parcel. Please check your spam folder if you don’t see it.
5. Delivery address
Please make sure your address and phone number are correct at checkout, because the courier may need to contact you. We can’t be responsible for delays or failed deliveries caused by an incorrect or incomplete address. If a parcel is returned to us for this reason, we may charge a re-delivery fee.
6. Stock availability
Because we source items for each order, an item may occasionally become unavailable after you order. If this happens, we’ll contact you promptly and offer a full refund or an updated delivery estimate. The choice is yours.
7. Damaged or lost parcels
If your parcel arrives damaged, or doesn’t arrive within 7 business days after the end of the estimated delivery window, email beach.baby.co@outlook.com with your order number and photos of any damage. We’ll work with the courier to fix it. Our Refund Policy also applies.
8. Contact us
beach.baby.co@outlook.com